PRODUCTS AVAILABILITY IN THE NEW VERSION OF EROPLACE 2.0:
In the new EroPlace 2.0, we are switching to a system of realistic inventory displays directly from our warehouse system.
Each SKU product will show the current stock status for a given day (the update takes place every 24 hours at 0:00, so this synchronization time should be enough for you to be sure that a given product is physically in our warehouse).
All products that are physically in our warehouse are shipped within 24 hours.
In addition, we show additional stock levels of products that we currently do not have in stock, but we can order a given product at your request within a maximum of 5 business days.
If you order a product marked "5 days" - it will be sent to you or your customer as soon as we receive a new delivery.
Real stock levels (numbers) for each product - same-day shipping
Additional possibility to order products, not available from us, but available from the manufacturer using the "5 days" function
Clear and clear rules - you order available products --> we ship on the same day
Products that are completely unavailable (out of stock with us and the manufacturer) - we will mark them as "unavailable / temporarily out of stock", but you can use the "track availability" function visible next to each product. This will mean that when it arrives in our warehouse, you will receive a notification to your email address.
For order processing times to be clear, please see the explanation below:
products from our warehouse:
- orders placed and paid by 12:00 - 100% delivery on the same day,
- orders placed and paid between 12-2 p.m. - have a chance to be shipped on the same day, but we do not give a guarantee, it depends on the number of orders and the courier's arrival (whose, inpost, dpd, dhl, etc.)
products ordered on request:
- order placed (not necessarily paid) by 2:00 p.m. - shipped no later than the 5th business day
- order placed (not necessarily paid) after 2:00 p.m. - is counted as placed on the next business day and from that moment it will be shipped no later than the 5th day * i.e. the 6th in this case, business day